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GREAT BOOKS

The Anatomy of Peace: Resolving the Heart of Conflict by the Arbinger Institute 4.9 out of 5 stars
Gung Ho: Native American Management Philosophy Turn on the people in any organization. By Ken Blanchard
Customer Mania! Building great customer service. By Ken Blanchard
The Secret: What Great Leaders need to know -- And Do. By Ken Blanchard
Whale Done! : The Power of Positive Relation... by Kenneth Blanchard 4.0 out of 5 stars
Crucial Conversations: Tools for Talking When... by Kerry Patterson
Leadership and Self Deception: Getting Out of the Box by The Arbinger Institute
A Guide to Tribal Employment - for tribal council, human resources, and enterprise Officials. By Richard G. McGee
Leading Total Quality - Management's Role in Aligning Leadership and Total Quality. - By Orlando E. Blake, Ph.D.
QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life. By John G. Miller
Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life. By Spencer Johnson and Kenneth Blanchard

The Tiny Warrior - a Path to Personal Discovery & Achievement, By D.J. Eagle Bear Vanas

Strategic Staffing - Reduce turnover and hiring costs, improve efficiency, morale, and, ultimately, greater profits. SHRM Bookstore
Protecting the Legacy - provides the gaming industry with invaluable insight to stop organized fraud, deception, and corruption. By Walter McKinney. Enter MCCARTY10 for discount.
Exceeding Customer's Expectations - Essential in establishing and sustaining a strong customer service culture. By Brad Worthley.
Gaming Guest Service From A to Z. This is a very simple book and it was designed that way so that any person working for a casino could get some value from it. By Martin Baird.
 Auditing the Casino Floor: A Handbook for Auditing the Casino Cage Table Games and Slot Operations 2nd Edition. Provids owners, audit committee, tribal council, assurance of actual casino activity. By Craig D. Robinson
 The First 90 Days - is your road map for effective transitioning to a new organization and includes Strategic transition model. By Michael Watkins
Pigeon Spring

Novel Pigeon Spring is a blend of the action of Las Vegas and the rural ranch life in Nevada's gold country with a mystical twist. By Herman Groman

 
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Subject: Start Publishing: Hits Delete
15 Questions to Ask Employees in First 60 Days 0000-00-00 00:00:00 4  
The Weakest Link – Engage Your Supervisors 0000-00-00 00:00:00 16  
Linking Employee Satisfaction to Profits 0000-00-00 00:00:00 20  
SMAC Success - Employee Accountability 0000-00-00 00:00:00 46  
Wrongful Termination Basics 0000-00-00 00:00:00 6  
Integrating Workers’ Comp, FMLA, ADA, and COBRA 0000-00-00 00:00:00 15  
Getting Ready For H1N1 And Influenza Season 0000-00-00 00:00:00 11  
Employee Drug Tests in Age of Medical Marijuan 0000-00-00 00:00:00 8  
Medical Marijuana - An Employer's Dilemma 0000-00-00 00:00:00 9  
Managing Employee Attendance 0000-00-00 00:00:00 16  
Know The Enemies of Employee Engagement 0000-00-00 00:00:00 14  
What Does It Cost To Keep A Good Employee? 0000-00-00 00:00:00 19  
FACTA - Ensure Casino-Resort-Tribe is Compliant 0000-00-00 00:00:00 9  
FACTA and Fair Credit Reporting Act FCRA for 2010 0000-00-00 00:00:00 17  
Have Clearer Rules About Internet, Porn 0000-00-00 00:00:00 8  
Managing Difficult Employees - Great Q & A 0000-00-00 00:00:00 13  
FACTA and HR Policies Prevent Identity Theft 0000-00-00 00:00:00 11  
FACTA Record Retention and Destruction Procedure 0000-00-00 00:00:00 12  
Policies on Leave for School-Related Activities 0000-00-00 00:00:00 11  
Call-In Policies Can Aid FMLA-Compliant Employers 0000-00-00 00:00:00 5  
 
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UPCOMING EVENTS

 
SEPTEMBER
.
Native American Finance
Officers Association
The Hyatt Regency
Jersey City, NJ
September 14-16, 2010
Learn more - click here
l
Arizona Desert Classic Gaming Conference
Golf Tournament & Trade Show
Talking Stick Resort
Scottsdale, AZ
September 15 - 17
Learn more - click here
.
American Indian Alaska Naive
Tourism Association
Tulalip Resort Casino
Tulalip, WA
September 19 - 22
Learn more - click here
.
Business Development in Indian Country
Treasure Island Resort & Casino
Red Wing, MN
September 27 - 29
Learn more - click here

OCTOBER

National Indian Education Association's
Annual Convention 
San Diego, CA 
October 7 - 10 
Learn more - click here
s 
Indian Progress in Business
INPRO - NCAIED
Hard Rock Hotel & Casino
Albuquerque, NM
October 21
Learn more - click here
National Native American
Human Resources Association
Trade Show
Morongo Resort & Casino
Palm Springs, CA
October 25 - 28
Learn more - click here

NOVEMBER

Surveillance Director's Academy
UNLV International Gaming
Las Vegas, NV
November 8 - 12
Learn more - click here
.
National Congress of American Indian (NCAI)
67th Annual Convention
Albuquerque, NM
November 14 - 19
Learn more - click here
.
Global Gaming Expo
Las Vegas Convention Center
November 16 - 18
Learn more - click here
.
DECEMBER
.
HR Leadership
American Indian
Gaming & Governments
The Orleans Hotel & Casino
Las Vegas, NV
December 13 - 16
Learn more - click here
Disclaimer..................................................................................© 2010 Traci McCarty, Inc. All rights reserved...................................................................................Privacy Policy
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