| BRAD WORTHLEY INTERNATIONAL SUCCESSFULLY SERVING NATIVE AMERICAN BUSINESSES|
problems flare up, it is very common for people to focus on the
symptoms, rather than the problem. We will assist you with locating what
the “problem” actually is, and recommend the solution. Even if there
are no problems, but you simply want to improve sales and service, we
have an exclusive “14 Steps to a Sales & Service Culture” plan to assist you.
over 35 years of business management experience, Brad has walked the
walk and talked the talk, and understands how to be successful in
business. Brad has created seven companies from scratch and sold five of
them very successfully (he still owns two). Consulting can be billed
hourly or by the project.
equips companies with dynamic customer service and leadership
essentials. Brad's research shows that it is easy to change people, but
unless the leadership has undergone specialized training on how to
manage a service culture, the employees will revert back to their old
ways within 90 days. CONTACT
Brad Worthley International
12819 SE 38th Street, #375, Bellevue, Washington 98006 - Phone: (425) 957-9696
THE COLOR CODE
& Train2excel, Inc.
Train2excel specializes in facilitating an accredited training
program that is guaranteed to bring the best in your employees.
The Color Code program is a proven personality model created by
renowned psychologist, Dr. Taylor Hartman. Thousands of companies
across the nation are using it as an aid in hiring new employees and
to develop better internal customer service standards.
As certified trainers and consultants for The Color Code, Kimberly
Malloy can help you discover what motivates you and your employees.
While understanding the behavior of others can often be puzzling, The
Color Code helps put pieces together in order to reduce conflict,
increase synergy, save time in your work environment, and stay
focused on the big picture.
The Color Code is an excellent tool for business, professional,
and non-profit organizations. This program is also helpful for
individuals who desire to improve communication in their
- Understand your personality and that
- Improve relationships
- Relate more effectively with
- Improve business performance including sales and customer
Train2excel's president, Kimberly Malloy, has been providing
customer service, management, and employee development programs to
businesses and organizations for over a decade. Kimberly's enthusiasm
for helping businesses and individuals succeed, combined with the gifts
of teaching and business knowledge, ensure the participant's experience
will be both educational and enjoyable. She is committed to teaching
both companies and individuals how to achieve their goals by maximizing
their strengths and minimizing their weaknesses.
Kimberly graduated with a Bachelor of Arts in Communication, a Master of Science in Counseling, and is
a licensed, certified Color Code Instructor. She is also a licensed Marriage and Family Therapy Intern.
Kimberly Malloy at Train2excel,
Inc. - 3320 Wynn Road, Suite A - Las Vegas, NV 89102 - Phone 702-247-1006 - Fax: 702-458-1005 - e-mail:
& Associates, Inc. has over 12 years experience serving an
extensive selection of clients worldwide within the gaming industry. We
help our clients improve their guest and employee experience, strive
consistently to exceed our clients’ expectations and are very proud of the innovative and exciting work we do.
& Associates, Inc., has helped casinos improve their customer
service for more than a decade. Now we are leveraging our casino guest
service expertise and it all revolves around one number. Researchers
have found that businesses have an “ultimate number.” This one statistic
has the strongest correlation to your casino’s future of any number. We
call this statistic your Advocate Index. If you don't currently know your Advocate Index, you're in the dark when it comes to the future of your casino. Knowing your Advocate Index is the very first step in the process. Then comes improvement. We couple the Advocate Index with Best Practices
to bring you our Advocate Development System. By using our world
renowned training systems, consulting and technologies, we can help you
improve your Advocate Index. You will have an amazing opportunity to give your guests the incredible experience they demand!
Contact - Martin Baird, CEO
Robinson & Associates, Inc.
Guest Service Excellence